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At Alqani.net, we aim to provide a fair and transparent refund process for our customers. This Refund Policy explains the conditions under which refunds may be requested, approved, and processed for products purchased through our platform.
By placing an order on Alqani.net, you agree to the terms outlined in this Refund Policy.
Customers may request a refund within three days from the date of product delivery.
Refund requests submitted after the three-day period will not be accepted unless required by applicable law or explicitly stated otherwise.
To be eligible for a refund:
The product must be returned in the same condition as delivered
The product must not be damaged, misused, or altered
All original accessories, packaging, and items included at delivery must be returned
Products that show signs of physical damage caused after delivery may not qualify for a refund.
Certain items may not be eligible for refunds, including but not limited to:
Products sold as final sale
Items clearly marked as non-refundable at the time of purchase
Products damaged due to misuse or negligence
Alqani.net reserves the right to determine refund eligibility after inspection.
To request a refund, customers must contact Alqani.net support within the eligible period and provide order details along with the reason for the refund request.
Once the product is received and inspected, the refund request will be reviewed and processed accordingly.
Approved refunds will be issued using the same payment method used for the original purchase.
If payment was made by card, the refund will be processed back to the same card
If payment was made in cash, the refund will be issued in cash or equivalent approved method
If payment was made through an account or wallet, the refund will be credited back to the same account
Refund processing time may vary depending on the payment method and financial institution.
Delivery or handling charges may not be refundable unless the refund is due to an error caused by the seller or the platform.
For marketplace listings, vendors are responsible for complying with this Refund Policy. Alqani.net may assist in coordination but does not guarantee refunds beyond the conditions stated in this policy.
Alqani.net reserves the right to reject refund requests that do not meet the eligibility criteria or violate platform policies.
Alqani.net reserves the right to update or modify this Refund Policy at any time. Any changes will be effective upon posting on the website.
Customers are encouraged to review this page periodically.
For refund requests or questions regarding this policy, please contact:
Email: support@alqani.net
Website: https://alqani.net